Effective Date: Jan 14, 2025

Welcome to Kay Kay’s Pastries! These Terms and Conditions ("Terms") govern your use of our website located at kaykayspastries.com and any related services, features, or content provided by Kay Kay’s Pastries ("we," "our," or "us"). By accessing or using the site, you agree to comply with and be bound by these Terms.

1. Use of the Website

You must be at least 18 years old or have the permission of a parent or legal guardian to use this website.

You agree not to use the site for any unlawful or prohibited purpose.

You must not attempt to interfere with the website’s functionality, security, or accessibility.

2. Ordering and Payment

Orders must be placed through kaykayspastries.com using the designated checkout process.

We accept payment via major credit/debit cards and third-party payment processors.

All prices listed are in [your local currency] and are subject to change without notice.

3. Delivery and Shipping

We deliver within the regions specified on our website. Shipping and delivery terms may vary depending on your location.

Estimated delivery times are provided for convenience only and are not guaranteed.

Kay Kay’s Pastries is not liable for delays due to third-party courier services.

4. Allergy and Ingredient Information

All baked goods are prepared in a kitchen that handles nuts, dairy, gluten, and other allergens.

Customers are responsible for reviewing product descriptions and contacting us for more specific allergen information before ordering.

5. Returns and Refunds

Due to the perishable nature of our products, we do not accept returns.

If your order arrives damaged or incorrect, please contact us within 24 hours with photo evidence, and we will assess the situation on a case-by-case basis.

6. Intellectual Property

All content, including text, graphics, logos, and images on kaykayspastries.com, is the property of Kay Kay’s Pastries and is protected under copyright and trademark laws.

You may not reproduce, distribute, or create derivative works from any part of the site without prior written consent.

7. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising out of your use of the website or products.

Use of the website is at your own risk and provided on an “as-is” basis.

8. Changes to the Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website.

Continued use of the site constitutes acceptance of any changes.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of [Your Country/State], without regard to its conflict of law principles.